Professional Foot Massage in Mui Ne

1. Service Booking Guide

Customers can book services at Song Ngoc Spa through the following methods:

• Call directly via hotline: 0981 845 942
• Book through the website: massagesongngoc.com
• Send a message through the fanpage or other spa contact channels
• Book directly at the reception counter

Customers are kindly requested to provide the necessary information:

• Full name
• Contact phone number
• Service you would like to use
• Preferred appointment time
• Number of guests

2. Appointment Confirmation

After receiving the information, Song Ngoc Spa staff will confirm the appointment by phone call or message.

During peak hours, weekends, or holidays, customers are encouraged to book in advance to ensure quick service and their preferred appointment time.

3. Late Arrival Policy

To ensure proper service scheduling for the next customers:

• Customers are kindly requested to arrive 5 – 10 minutes before the appointment time.
• If you arrive less than 15 minutes late, the spa will try to keep your appointment depending on the actual situation.
• If you arrive more than 15 minutes late without prior notice, the appointment may be canceled or the service time may be adjusted.

4. Cancellation Policy

Song Ngoc Spa supports customers with flexible appointment changes or cancellations:

• Please notify us of any cancellation at least 1 – 2 hours in advance.
• For group service packages or large bookings, the spa recommends notifying us as early as possible for convenient arrangement.

The spa always strives to support customers in any unexpected situation.

5. Payment Policy

Customers can make payments by:

• Cash
• Bank transfer
• Electronic payment methods, if available

Service fees will be clearly informed before use. Song Ngoc Spa is committed to:

• No hidden fees
• Transparent service pricing
• Consultation based on customers’ actual needs

6. Health & Safety Policy

To ensure safety during the service experience:

• Customers are kindly requested to inform us in advance if they are pregnant, have special medical conditions, or have any physical injuries.
• Some therapeutic massage treatments may not be suitable for certain special health conditions.
• The spa always prioritizes gentle, safe, and suitable care methods for each customer.

7. Service Commitment at Song Ngoc Spa

Song Ngoc Spa always aims to deliver a professional relaxation experience with:

• A clean and peaceful space
• A dedicated team of therapists
• Diverse services for Vietnamese and international guests
• Relaxing massage methods combined with natural wellness care

We hope to bring customers a comfortable, relaxing, and satisfying experience throughout their service journey.

8. Contact Information

Song Ngoc Spa

📍 Address: 34 Nguyen Dinh Chieu Street, Mui Ne Ward, Lam Dong Province
📞 Hotline: 0981 845 942
🌐 massagesongngoc.com
📩 Email: phu19528@gmail.com

Song Ngoc Spa is honored to accompany you on your wellness journey and help you enjoy relaxing moments in Mui Ne.